Customer Service Representative - State Farm Agent Team Member
Woodstock, VA
Customer Service Representative - State Farm Agent Team Member
Full Time • Woodstock, VA
Replies within 24 hours
ROLE DESCRIPTION:
BI-LINGUAL (SPANISH) REQUIRED
As a licensed customer service representative with State Farm Agent Doug Veach, you will become part of a professional office team that feels more like a family than co-workers. By assisting clients with their needs, you will be rewarded with a sense of satisfaction and you will develop relationships that make you feel good. Attention to detail, customer service skills, and the desire to help people could make you an ideal fit.
As a licensed customer service representative with State Farm Agent Doug Veach, you will become part of a professional office team that feels more like a family than co-workers. By assisting clients with their needs, you will be rewarded with a sense of satisfaction and you will develop relationships that make you feel good. Attention to detail, customer service skills, and the desire to help people could make you an ideal fit.
We look forward to connecting with you if you are the ideal customer-focused and reliable team member we are searching for.
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working on our team may be the career for you!
State Farm agents market only State Farm insurance and financial service products. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.
State Farm agents market only State Farm insurance and financial service products. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service.
- Maintain a strong work ethic with a total commitment to success each and every day.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Recognize potential needs and offer appropriate solutions.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
- Proficient in Spanish and English.
- Dedicated to customer service.
- Quick learner.
- Proactive in problem-solving.
- Ethical and Honest.
- Must pass background check and have or obtain applicable licenses.
- Excellent interpersonal and communication skills - written, verbal and listening.
- Self-motivated.
- Ability to work computer functions efficiently and effectively.
- Ability to work in a team environment and contribute to the success of the team.
- Ability to multi-task and stay organized.
BENEFITS:
- Compensation to be determined based on qualifications and prior experience.
- Paid time off (vacation and personal/sick days).
- Retirement plan.
Compensation: $13.00 - $23.00 per hour
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Woodstock, VA and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none